This Privacy Policy provides detailed information regarding how we handle your personal information that you disclose while using HuiGuangDengKong Application and services.
Please take a moment to familiarize yourself with our privacy practices regarding information handling. If you have any questions, please do not hesitate to contact us.
This Privacy Policy outlines how the App HuiGuangDengKong (hereinafter referred to as HuiGuangDengKong or 'we') under ShenZhen ELK Technology Co., Ltd. collects, uses, discloses, processes, and safeguards the information you provide us when using our products and services. Should we request that you provide certain information to verify your identity while using HuiGuangDengKong's products and services, we pledge to handle such information in strict accordance with this Privacy Policy and/or our User Terms and Conditions.
Our privacy policy has been meticulously designed with your needs at its core. It is vital that you have a comprehensive understanding of our practices concerning the collection and use of personal data, and are assured of your ultimate control over the personal information you provide to HuiGuangDengKong.
Within the context of this privacy policy, 'personal information' refers to data that can be used to identify a specific individual, either independently or when combined with other information accessible to HuiGuangDengKong.
By using HuiGuangDengKong, you affirm that you have read, understood, and agreed to all provisions detailed in this privacy policy, inclusive of any amendments we may make from time to time. We pledge to protect the privacy, confidentiality, and security of your personal information in compliance with applicable laws (including data protection regulations in your jurisdiction), and commit our entire staff and agents to uphold these responsibilities.
Ultimately, our aspiration is to deliver the finest experience to our users. Should you have any queries regarding the data processing practices summarized in this privacy policy, please do not hesitate to contact our Data Protection Officer via support@newwavex.com.cn. We are more than happy to address your specific concerns directly.
To provide our services to you, we require personal information essential for service provision. Without this information, we may not be able to offer our products or services to you.
We collect the following categories of information:
• Approximate Location Information: Allows the app to obtain location data through network sources such as base stations and Wi-Fi.
• Reading Android ID: The APP retrieves the Android ID via io.flutter.plugins, io.flutter.embedding to bind the device with the lighting end, ensuring a one-to-one control relationship. The Android ID is used locally and not uploaded to servers.
• Reading Clipboard: The APP reads clipboard content via io.flutter.embedding during input field usage, facilitating quick user input. Clipboard content is utilized locally and not uploaded to servers.
The purpose of collecting personal information is to deliver products and/or services to you and ensure compliance with applicable laws. You hereby consent to our processing of personal information for purposes stated in this Privacy Policy and its disclosure to our affiliates (engaged in communications, social media, technology, and cloud businesses) and third-party service providers.
Your personal information may be used for the following purposes:
• Provision, processing, maintenance, improvement, and development of our goods and/or services provided to you, including after-sales services and customer support, and services offered through devices or websites.
• Communicating with you regarding your device, services, or general inquiries such as updates, customer consultation support, and information about our activities or notifications.
• Collecting device serial numbers in the APP to serve as a unique key for phone control of the lighting end, ensuring control by a singular phone.
• Utilizing clipboard content in the APP for easy copying and pasting of names for devices or rooms during setup.
Detailed Information on How Your Information Is Used
We do not sell any personal information to third parties.
We may disclose your personal information to third parties (as defined below) to provide the requested products or services.
Disclosures may be made to third-party service providers and affiliates listed below. In each case outlined, rest assured that HuiGuangDengKong will only share your personal information with your authorization. Understand that when HuiGuangDengKong shares your personal information with third-party service providers, contractual provisions are in place to ensure their practices and obligations adhere to applicable local data protection laws. HuiGuangDengKong contractsually obliges third-party service providers to comply with privacy standards applicable in your jurisdiction.
We are committed to safeguarding your personal information. To prevent unauthorized access or disclosure, we implement reasonable physical, electronic, and managerial measures to protect information collected from your mobile devices and our website. We take all reasonable steps to secure your personal information.
Your personal information is stored on secure servers and protected within controlled facilities. We classify your data based on importance and sensitivity, ensuring your personal information is under the highest level of security. Employees and third-party service providers assisting in providing products and services by accessing this information are bound by strict contractual confidentiality obligations, subject to disciplinary action or termination if not fulfilled. Similarly, dedicated access controls are in place for cloud-based data storage. Regular reviews of information collection, storage, and processing practices, including physical security measures, are conducted to prevent unauthorized access or use.
While we take all feasible measures to protect your personal information, please note that internet usage is not always secure; thus, we cannot guarantee the security or integrity of any personal information transmitted over the internet.
• Play a role in protecting your personal information’s security by not disclosing your login password or account details to anyone without your formal authorization.
• HuiGuangDengKong is not liable for security breaches resulting from third-party access to your personal information due to your failure to maintain its privacy. Nevertheless, notify us immediately of any unauthorized use of your account or other security breaches.
• Your cooperation helps us maintain the privacy of your personal information.
Personal information will be retained as necessary to fulfill the purposes for which it was collected or as required by applicable law. We will cease retaining personal information or remove the means by which personal information can be associated with a particular individual when it is no longer necessary for the purposes for which it was collected or where retention is no longer authorized by applicable law.
• You have the right to request access to and/or correction of any personal information we hold about you. Before processing your request to update your personal information, we will verify your identity. Upon receiving sufficient information to process your request for access or correction of personal information, we will respond within the timeframe specified by applicable data protection laws.
• We generally provide these services free of charge but reserve the right to impose a reasonable fee for data access requests.
• To request access to personal data we hold or if you believe any information we hold about you is incorrect or incomplete, please write or email us at the address provided below. Email: support@newwavex.com.cn
Transfer of Personal Information Outside Your Jurisdiction
If we need to transfer personal information outside your jurisdiction, whether to our affiliates (engaged in communications, social media, technology, and cloud businesses) or third-party service providers, we will do so in accordance with applicable law. Specifically, we ensure all such transfers meet the requirements of applicable local data protection laws through the implementation of appropriate safeguards.
• Parental supervision of children using our products and services is encouraged, yet our policy does not require obtaining personal information from minors or sending promotional materials to them.
• HuiGuangDengKong does not seek or attempt to receive any personal information from minors. If parents or guardians have reason to believe a minor has submitted personal information without their prior consent, please contact us to ensure deletion of such information and unsubscribe the minor from any applicable HuiGuangDengKong services.
In case of inconsistencies between applicable user agreements and this Privacy Policy, the user agreement prevails.
We regularly review our Privacy Policy and may update it to reflect changes in our information practices. If we make significant changes to this Privacy Policy, we will notify you through our website or mobile device notices, outlining how we collect and use your information. These privacy policy changes will apply from the effective date specified in the notice or on the website. We recommend regularly reviewing this page for the latest information on our privacy practices. Your continued use of products, websites, mobile devices, or other services signifies acceptance of the updated Privacy Policy. When we collect more personal information from you or wish to use or disclose your personal information for new purposes, we will again seek your consent.
Our Privacy Policy does not apply to products and services provided by third parties. HuiGuangDengKong's products and services may include those from third parties and links to third-party websites. Using these products or services may also involve the collection of your information. Therefore, we strongly advise taking the time to read the third party's privacy policy as you would ours. We are not responsible for how third parties use the personal information they collect from you or how they manage it. Our Privacy Policy does not apply to other websites linked through our services.
For any comments or questions about this Privacy Policy or our collection, use, or disclosure of your personal information, please contact our Data Protection Officer at the following address, mentioning 'Privacy Policy':
ShenZhen ELK Technology Co.,Ltd.
Xixiang Street, Bao'an District, Shenzhen
Postal Code:518102
Email: support@newwavex.com.cn